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Terms of Service

Académie Française Mehraban

Last Updated: September 2026

Introduction

Welcome to the Académie Française Mehraban (AFM) website.

By accessing the website, creating an account, purchasing a membership, using mock tests or educational content, enrolling in classes, or using any other AFM services, you agree to these Terms of Service. Please read them carefully before making a purchase or using our services.

  1. Our Services

Académie Française Mehraban provides educational services that may include:

TCF Canada mock and practice tests
Listening and Reading practice
Speaking and Writing topics and sample answers
Score reports, answer analysis, keywords, traps, and educational guidance
French-language video courses and training packages
Private and group online classes
Exam preparation courses
Webinars and other educational services

The content, features, and structure of each product or service may vary according to the description provided on the relevant product or service page.

  1. User Accounts

Some services require users to create an account.

Users are responsible for providing accurate information and maintaining the confidentiality and security of their login credentials. Each account is intended solely for the personal use of the account holder. Sharing usernames, passwords, or account access with other individuals is not permitted.

If unusual activity, account sharing, or a violation of these Terms is detected, AFM may restrict or suspend access as necessary to protect its services and content.

  1. Memberships and Access Periods

Certain products are offered as memberships or for a specified access period. The applicable access period is displayed at the time of purchase and on the relevant product page.

The access period begins when the purchase or corresponding account access is activated, unless otherwise stated in the product description. Access to the applicable content may automatically end when the purchased access period expires.

Users are responsible for using the services within the validity period of their purchase.

  1. Payments and Prices

Prices for products and services are displayed before the purchase is completed. Prices may vary depending on the country, payment method, product type, or other applicable factors.

Where taxes, fees, or other legally required charges apply, the relevant amount will be indicated during checkout or on the invoice.

Online payments may be processed through third-party payment service providers. AFM does not directly store users’ complete payment card information unless explicitly stated otherwise.

  1. Digital Content

A significant portion of AFM services consists of digital content that may become available immediately or after account activation.

Digital content may include mock tests, questions, audio files, videos, written materials, analyses, sample answers, exercises, study materials, and other educational resources.

Purchasing or receiving access to digital content does not transfer ownership of that content to the user. Users receive only a personal right to use the content in accordance with the conditions of their purchase and these Terms.

  1. Intellectual Property and Content Rights

Unless otherwise indicated, proprietary content created and published by AFM, including mock tests, questions, analyses, audio files, videos, educational materials, content presentation methods, sample answers, and other proprietary resources, belongs to Académie Française Mehraban or the applicable lawful rights holders.

Without prior written authorization from AFM, users may not copy or reproduce the content, publish or republish it, sell or offer it for sale, publish it on another website, social media platform, channel, or group, make it publicly or commercially available to others, or transfer purchased access to another person.

Personal educational use of purchased content is permitted within the scope of the user’s authorized access.

  1. Recording and Distribution of Content

Recording, downloading, screen recording, republishing, or distributing protected website, class, or course content is not permitted unless AFM has expressly provided or authorized such functionality.

Users may not publish AFM proprietary content on social media, websites, groups, channels, or other platforms without prior written authorization from AFM.

  1. Online Classes

Terms applicable to private classes, group classes, or other live courses, including scheduling, number of sessions, class duration, rescheduling, and cancellation conditions, may vary depending on the service.

Specific conditions for each class or course will be communicated during registration or before payment and will form part of the terms applicable to that service.

  1. Refunds and Cancellations

Conditions regarding refunds, purchase cancellations, and service cancellations are described in the separate Refund & Cancellation Policy.

Users are responsible for reviewing the applicable policy before completing a purchase.

Nothing in these Terms is intended to waive or restrict consumer rights that cannot legally be waived or limited under applicable law.

  1. Mock Test Results and Educational Services

AFM mock tests, analyses, exercises, and other services are provided for educational and exam-preparation purposes.

Scores and results generated by AFM mock tests are not official TCF results or the official results of any other examination. They are provided solely for educational assessment and practice.

Use of AFM services does not guarantee any particular score, language level, immigration outcome, examination result, or other specific result. Official examination results are determined exclusively by the relevant official examination organization or authorized testing centre.

  1. Relationship with Official Examination Organizations

Unless expressly stated otherwise, Académie Française Mehraban (AFM) is an independent educational platform.

References to examinations such as TCF or other official examinations are used solely to describe educational and exam-preparation services and do not imply affiliation with, representation of, or official endorsement by the organization responsible for the examination.

  1. Changes and Updates to Services

AFM may update or modify educational content, mock-test structures, website features, or methods of service delivery to improve its services.

If a significant change materially affects an existing purchase or a user’s current access, AFM will make reasonable efforts to provide appropriate notice.

  1. Technical Issues

AFM aims to provide stable and accessible website services but does not guarantee uninterrupted or error-free access at all times.

Access to certain services may be temporarily affected by system maintenance, updates, internet problems, third-party services, or circumstances beyond AFM’s reasonable control.

Users experiencing a technical problem related to their account or purchase may contact AFM for review and assistance.

  1. Unauthorized Use

Any attempt to gain unauthorized access to another user’s account, website systems, question banks, protected content, or areas for which the user has not been granted access is prohibited.

The use of automated tools or methods to extract, copy, scrape, or systematically collect substantial amounts of website content without AFM’s authorization is also prohibited.

  1. Suspension or Termination of Access

In cases of serious violations of these Terms, misuse of services, unauthorized account or content sharing, or activity that compromises the security or operation of the website, AFM may restrict or suspend user access in accordance with applicable law.

  1. Privacy

The collection, use, and protection of user information are described in the separate Privacy Policy. Use of the website is also subject to that policy.

  1. Changes to These Terms

These Terms may be updated from time to time to reflect changes in services, technology, or legal requirements. The date of the latest update will be displayed at the beginning of this document.

  1. Applicable Law

To the extent permitted by law, these Terms are governed and interpreted in accordance with the applicable laws of the Province of Quebec and the federal laws of Canada.

Nothing in these Terms limits mandatory consumer rights that cannot be waived under applicable law.

  1. Contact Us

For questions regarding these Terms or AFM services, please contact us using the information below:

Académie Française Mehraban (AFM)
Website: www.academymehraban.com
Phone / WhatsApp: +1 263 355 0298

 

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